Maggie Melo is an assistant professor within the UNC School of Information and Library Science. She studies how design and spatial interventions can be integrated into makerspaces and other environments to foster the inclusion of diverse user communities.
In 2000, researchers in the School of Information and Library Science’s Interaction Design Lab were at the forefront of information retrieval on the World Wide Web. While technology and research methods have changed in the past 20 years, the basic premise of their research has not: how people navigate the internet in search of information.
Online forums provide an outlet for drug users — and a source of information for UNC researchers like John D. Martin, III, who believes that studying these platforms may be the key to addressing abuse.